Terms of Service

Gross AI is an AI consulting business operated by Kolter Atkinson, based in Utah. By using this website or booking a call with us, you agree to these terms. If you have questions, reach us at kolter@grossai.tech.

Gross AI is an operations consulting business. We find the constraints costing a business time and money, fix the underlying process, and build and support the systems that keep it fixed. AI is one of the tools we use where it fits. We start with a free step, then offer paid work only if and when it makes sense for you:

• Free operations audit. A 30-minute working session where we document the constraints in your operation, with the hours and dollars attached. You keep the findings whether or not we ever work together.
• Scoped projects. Single fixed-price builds, scoped off what the audit finds, that we deliver, document, and hand over. You own them outright, with no recurring commitment.
• Optional monthly maintenance. Some builds depend on third-party software we do not control. For those we quote a monthly maintenance fee alongside the project price, covering monitoring and upkeep of that build only. It is cancelable at any time, and the build stays yours and keeps running.

The operations audit is always free, with no obligation. Paid engagements are governed by a separate written agreement that we will provide before any work begins. Nothing on this site is a binding price quote; final pricing is scoped to your specific situation, and you will know every number before anything starts.

When you book an AI audit through this site, you agree to:

• Provide accurate contact information
• Attend the call at the scheduled time, or cancel or reschedule at least 2 hours in advance using the link provided in your confirmation email

We reserve the right to cancel or reschedule a call at any time. If we need to do so, we will notify you by email as soon as possible.

All paid work is sold as scoped projects:

• Scoped projects — single builds quoted as a fixed price, in writing, before work begins. Once delivered and paid for, the build is yours to keep with no recurring commitment.
• Monthly maintenance — where a build depends on third-party software we do not control, we quote a monthly maintenance fee with the project, never after it. The fee covers monitoring and upkeep of that build only, and any change to what the build does is a separately quoted project. You can cancel maintenance at any time; billing stops at the end of the current billing period, and the build remains yours.

We do not sell retainers, subscription plans, or minimum commitments.

The scope, price, timeline, billing cadence, refund policy, and deliverables for any paid engagement are documented in a separate written agreement before work begins. Nothing on this website constitutes a binding price quote or commitment to deliver any specific service. In the event of any conflict between these Terms and a project agreement, the project agreement controls.

We do not currently offer a performance guarantee on new engagements, and nothing on this website should be read as offering one. Earlier versions of this site described a performance guarantee (the “3x Guarantee”) attached to certain engagements. Where a client signed an engagement that includes that guarantee, it remains in force for that client and is governed entirely by their signed engagement agreement and its Leak Valuation Schedule.

The constraint valuations, dollar figures, scoreboard numbers, projections, examples, and case studies shown anywhere on this site are illustrative and are based on client-specific data and assumptions agreed at the time. They are not a promise, projection, or warranty of any business's revenue, profit, savings, or results.

Everything we build runs on top of your own tools, accounts, and data, provisioned in your name from day one. Those remain yours; we do not hold them hostage. If you ask us to set up or operate accounts and services on your behalf, you are responsible for any third-party fees those services charge (for example, software subscriptions or usage-based AI costs), and we will make those costs clear before committing to them.

You confirm that you have the right to give us access to any accounts, systems, or data you ask us to work with, and that doing so does not violate any third party's rights or terms of service.

All content on this website — including text, graphics, logos, and blog posts — is owned by Gross AI or its content providers and is protected by applicable copyright law. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

Work product delivered to you as part of a paid project becomes yours upon receipt of full payment, as specified in the project agreement.

This website and its content are provided “as is” without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

Results described on this site (time saved, cost reduction, etc.) are examples and are not guarantees. Every business is different, and actual results will vary based on your specific situation and how you implement any recommendations.

To the fullest extent permitted by law, Gross AI and Kolter Atkinson shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this site or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

This site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Links are provided for convenience and do not constitute an endorsement.

These Terms are governed by the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Salt Lake County, Utah.

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

Questions about these Terms? Email kolter@grossai.tech.